Furniture Bank

Location: Toronto, ON

Furniture Bank is a registered charity and social enterprise which redistributes gently used furniture and housewares to families and individuals experiencing furniture poverty. Furniture Bank also operates Leg Up, a program providing work experience, life and skills training, and job opportunities to individuals facing barriers to employment.

The Opportunity

  • Perfect Furniture Bank’s operating model, enabling it to become a centre of excellence.
  • Assist in bringing together a network of Furniture Banks across Canada.

The Impact

Setting a Course for National Impact: Furniture Bank has now developed and refined an ‘exportable’ business model and anchored its leadership role through the development of the Furniture Bank Hub and Learning Centre in a national network of Furniture Banks. In 2019, the organization launched its newest Support Service social enterprise in Barrie, Ontario, as a pilot for national expansion. Over the course of the BBBI project, Furniture Bank increased the number of newcomers served each year by 20%. Through working with social agencies that refer clients, the organization is now able to demonstrate its significant impact on client lives.

In our previous work together, LIFT allowed the Board and management team to break mindsets and see scaling the social enterprise as not just possible, but inevitable. Today, we have the best performing version of Furniture Bank we have ever had, due in part to LIFT’s coaching and supports.

Dan Kershaw Executive Director