Webinar: Building a plan

Author: Nicole Mezzarobba Ford

Managing for Impact is a webinar series LIFT produced to offer business expertise and advice for social purpose organizations. In this webinar, Michael Capus, senior manager at KPMG, discusses how to develop a business plan for your organization. Michael provides the following advice:

1. Consider the external forces that could impact your work: Complete SWOT and PESTLE analysis of the factors surrounding your organization.

2. Define your business model: Consider your organization’s vision, what outcomes you want to achieve, and who you wish to serve.

3. Define your operating model: Determine how your will implement your business model, considering five key elements:

  • Services, functions and processes
  • Organization and governance
  • Technology
  • Partnerships, locations and infrastructure
  • People and skills

4. Determine how your will measure results: Define your Theory of Change to determine what and how to measure the impact of your work.

Watch the webinar below for more information on building a business plan for your organization.

Interested in other webinars in the series? Visit LIFT’s YouTube channel!

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